Quick Bites – Tuesday, March 15, 2005
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Quick Bites – Tuesday, March 8, 2005
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Quick Bites – Tuesday, March 1, 2005
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Quick Bites – Tuesday, February 22, 2005
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Quick Bites – Tuesday, February 15, 2005
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Quick Bites – Tuesday, February  8, 2005
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Quick Bites – Tuesday, February 1, 2005
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Quick Bites – Tuesday, January 25, 2005
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Quick Bites – Tuesday, January 18, 2005
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Quick Bites – Tuesday, January 25, 2005
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Quick Bites – Tuesday, January 11, 2005
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Quick Bites – Tuesday, January 4, 2005
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Quick Bites – Tuesday, December 29, 2004
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Quick Bites – Tuesday, December 21, 2004
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Quick Bites – Tuesday, December 14, 2004
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Quick Bites – Tuesday, December 7, 2004
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Quick Bites – Tuesday, November 30, 2004
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Quick Bites – Tuesday, November 23, 2004
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Quick Bites – Tuesday, November 16, 2004
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Quick Bites – Tuesday, November 9, 2004
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Quick Bites – Tuesday, November 2, 2004
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Quick Bites – Tuesday, October 26, 2004
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Quick Bites – Tuesday, October 19, 2004
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Quick Bites – Tuesday, October 12, 2004
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Quick Bites – Tuesday, October 5, 2004
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Quick Bites – Tuesday, September 28, 2004
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Quick Bites – Tuesday, September 21, 2004
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Volume 7 Issue 1

WOULD YOU WORK FOR YOU?
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Volume 6 Issue 1

ARE YOU READY?
Tomorrow is always around the corner. Ever-changing innovating is the only way to keep up with it.
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RECENTLY OVERHEARD
Comments from those in the know
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DO YOU HAVE ANY 'BEST' CUSTOMERS?
The rewards of focusing in on your best customers are very big indeed.
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DILBERT'S 10 RULES OF ORDER
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THE DALAI LAMA'S INSTRUCTIONS FOR LIFE
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ASK SAM
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SAM'S SOUND BYTES
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Volume 4 Issue 2

TECHNO TRENDS 2001
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STATS OF OUR LIVES
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TO COMMUNICATE OR NOT TO COMMUNICATE - EFFECTIVELY
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COMMUNICATION UPDATE
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"VALUE ADDED" MARKETING COMMUNICATES - CLEARLY
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IF KNOWLEDGE IS POWER...
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SHARING KNOWLEDGE
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IT'S ALL IN THE BOOK
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QUOTES FROM THOSE WHO KNOW
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Volume 5 Issue 1

A BUSINESS WITHOUT CUSTOMERS... isn't
Read Sam's suggestions and great examples on how to keep customers close... really close.
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TODAY'S NEWS... TOMORROW'S TRENDS
Read about the latest statistics about Boomers, new magazines, Web florists and lots more
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TAKING YOUR CUSTOMER'S PERSPECTIVE..further
An introduction to the next three articles devoted to discussing the importance of recognizing and maintaining a customer perspective.
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KEEPING CUSTOMERS LOYAL
Use the four great ideas to decrease customer turnover, outlined in this article.
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DELIGHTING THE CUSTOMER
Have you ever had an intimate conversation with a customer? Read why you should do just that.
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DELIGHTING CUSTOMERS BY DELIGHTING FRONT-LINE STAFF
Find out how happy staff can equal happy
customers.
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QUOTES FROM THOSE WHO KNOW
Enjoy these notable quotables!!
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Volume 4 Issue 1

JUST THE STATS -
Get the info to find the right solutiion
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A WORD ON LEADERSHIP -
Read comments by great leaders on leadership
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RECENTLY OVERHEARD -
Discover interesting perspectiveson life in the 90's
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STRETCH FOR THE GOOD OF IT
Corporations finally realize that their marketplace has reached global proportions. They must stretch to grow. Find out about 7 ways to stretch advantageously.
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...AT YOUR SERVICE
Today it's impossible to "be everything to everyone", but to whom is it vital to important. Read ..."At Your Service" for some valuable insight.
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THE WAY WE WERE
Read about 10 Business Demandments, dating from 1929, that are appropriate now as they were then.
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